How you do this varies with devices, so check the info that came with your device or go to the manufacturers website. Make sure that the Bluetooth-enabled audio device is on and discoverable. Go to Start, enter Devices, select Bluetooth and other devices settings > select the device > Remove device > Yes. Select the correct device (while the audio is still playing), click OK, and check if the audio starts playing on the headset. If Bluetooth is turned on and the driver is up to date but your device still doesn't work, try removing the device and re-pairing it. In Device Manager, locate your device, press and hold (or right-click) it, select Update driver, select Search automatically for updated driver software, and then follow the rest of the steps. Go to Start, enter Device Manager, and select it from the list of results. If you don't see the Bluetooth button in action center, try updating your device's driver. If it does, there'll be a Bluetooth button in action center. Check your cables, plugs, jacks, volume, speaker, and headphone connections. Verify that all Windows Updates are installed. If pressing the Connect button in action center doesn't find your device in Windows 10, here are some things to try:Ĭheck action center to see if your Windows device supports Bluetooth. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1.
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